Is $0.03 the whole cost of a minute?
No. It is the standard platform component. Speech recognition, the language model, generated voice, post-call analysis and any phone transport add to it. Carrier bills can also apply separately. Your total depends on usage and configuration.
How do I buy credits?
Create an account, open Settings → Billing and select Buy credits. Enter $5–$10,000 USD, complete the Stripe card payment and wait for confirmation. Only admins can make purchases.
What happens when credits run out?
New calls are refused until you top up. Check your balance before starting a campaign, or enable optional automatic top-ups with a saved payment method.
Do you offer enterprise bulk purchases?
Yes. Contact, evaluate and agree a written quote for bulk credits, capacity, support and commercial terms. The quote states the actual price and any purchase commitments.
What are the refund and cancellation terms?
You can stop using the service and disable automatic top-ups. Read the payment terms before purchasing. Contact us about billing errors or refund requests; mandatory consumer rights still apply.